End-to-end life sciences solutions, from internal operations to patient outcomes
We design and run the digital backbone behind patient support, regulatory operations, and commercial marketing for bio-pharma companies, backed by an integrated clinical network across Hong Kong and the region.
Working alongside global life sciences leaders
And the technology partners behind our platforms
We think about life sciences in four stages
From the lab to the bedside, every life sciences organization moves through the same value chain. We map our work to each stage, so nothing falls into the gap between departments.
Discovery
Scientists research and test new drugs and medical devices through clinical trials.
Production
Manufacturers build the pills, liquids, and machines that make treatment possible.
Distribution
Wholesalers and supply partners move products from plants to hospitals and pharmacies.
Delivery
Doctors, nurses, and clinics put these tools to work, treating the patient in front of them.
Our three pillars below sit inside this chain, wherever your organization needs the most support.
Three pillars, one integrated ecosystem
Scale your patient impact without scaling your headcount.
- Pati™. Our proprietary digital patient support platform for care coordination, adherence tracking, and HCP visibility.
- Large-scale PSP management. We run the day-to-day operations of your patient support programs, not just the software behind them.
- Integrated clinical network. Pati plugs directly into our network of local clinics and testing centers, so a patient can move from prescription to diagnostic testing to therapy adherence without dropping out of the system.
Digital transformation built for regulated environments.
- Compliance & pharmacovigilance. Custom automation for Adverse Event (AE) reporting, removing manual data entry from a process where errors carry regulatory weight.
- Regulatory & medical. AI-driven medical translation and streamlined workflows for License to Operate applications.
- Enterprise analytics. Custom data pipelines and dashboards that connect siloed departments, R&D, Commercial, and Medical, into one shared view.
Launch and scale with precision.
- Digital presence. Compliant HCP portals, brand websites, and interactive marketing materials built to pass medical, legal, and regulatory review.
- Event management. End-to-end logistics and technology for Investigator Meetings, KOL summits, and patient advocacy events.
Built around every stage of a patient’s path, not just one
A patient support program only works if it holds together end to end. Here is where our technology and operations show up along the way.
Understanding the health journey
Patients and caregivers get clear information on conditions and treatment options, plus the digital tools, apps and portals, that keep them engaged from day one.
An active participant in care
Two-way communication with providers, shared health data, and education material, delivered through the same platform that runs the rest of the program.
Personalized care through technology
Real-time updates and tailored care plans, supported by the diagnostic and monitoring tools connected into our clinical network.
Safe, compliant tools by design
Every tool a patient touches is built and reviewed to pharmacovigilance and GDPR requirements before it goes live.
Independence with a safety net
Wearables and tracking tools that monitor vital signs, manage chronic conditions, and send medication reminders, so patients stay in control between visits.
No gaps between settings
Easy access to records, care instructions, and follow-up scheduling when a patient moves from hospital to home, or between providers.
Pati, our digital patient support program
Patient access and adherence, built for bio-pharma.
Pati brings care coordination, adherence tracking, and HCP visibility into one platform, so your team spends less time chasing status updates and more time supporting patients.
- Care coordination in a single dashboard
- Adherence tracking across the full program lifecycle
- Visibility for HCPs without extra admin work
Built for regulated environments
Whether we're running Pati for a global pharma launch or automating adverse event reports, security is the baseline, not the add-on.
Pharmacovigilance
Adverse event reporting is automated end to end, taking manual data entry out of a process where errors carry regulatory weight.
Encryption & segregation
The Pati™ ecosystem is built with end-to-end encryption, keeping clinical data and personal identifiers walled off from the rest of the program.
GDPR
Localized data hosting, automated consent tracking, and one-click right-to-be-forgotten tooling keep multi-market programs compliant by default.
ISO 27001 programme
We are implementing an ISO 27001 information security management system. Role-based access, full audit trails and AES-256 encryption are already running in production.
The people behind the work
Jude Cheung
Public Sector Lead
Jude leads KY & Company's government and statutory body engagements, bringing 10 years of experience navigating public-sector tender processes and delivery standards. He specializes in translating procurement requirements into systems that hold up under the scrutiny public accountability demands.
Tom Tsang
Systems Architect
Tom architects the case-management and workflow systems behind KY & Company's public-sector platforms, including systems built for a range of government departments and statutory bodies. He focuses on governed, audit-ready architecture for multi-role systems handling sensitive regulatory data.
Rachel Li
Compliance & Data Governance
Rachel leads data science for KY & Company's regulated engagements, with a background in compliance and data governance and particular depth in Hong Kong's PDPO. She ensures every system is built around its jurisdiction's privacy requirements from the outset, not retrofitted after the fact.
Ready to bring your patient support program to scale?
Tell us where you are today. We'll show you where Pati and our team can take it.