Get In Touch — Section 01 — Hero

Tell us what you’re building. We’ll tell you how to get there.

Scoping a patient support program, evaluating AwardScience for your next award cycle, or looking for a technology partner who understands regulated environments — this is where that conversation starts, with someone who will actually do the work.

Where we work

Healthcare & Life Sciences Social Impact & NGO Government & Statutory Bodies

Name
Get In Touch — Process Steps (Standalone)

What happens after you submit

No sales queue, no offshore call centre. Your message goes to the same team that will scope and deliver the work.

  • 1

    A real person reads it

    Every message is reviewed personally against the sector and platform details you share.

  • 2

    You’re matched to a specialist

    Healthcare, social impact, or government, the person who replies will be someone who already works in that space.

  • 3

    You get next steps, not a form letter

    Expect a direct reply with either a question to scope your project further or a time to talk.

We read every message personally and reply directly, not through a template.

Get In Touch — Section 04 — Proof

Why teams reach out to KY & Company

Two proprietary platforms, already live

Pati™ for patient support and AwardScience™ for award and grant management are working products, not slideware.

Built for regulated environments

HIPAA, GDPR, SOC 2 Type II, and ISO 27001 are the baseline we design to, not an add-on requested later.

One accountable team across APAC

Strategy, engineering, and managed operations sit under one roof, so nothing falls into the gap between vendors.

Working alongside organizations across healthcare, social impact, and the public sector

Roche
Amgen
Pfizer
DKSH
Hong Kong Jockey Club
HKCSS
HKPFA
Lenovo
Get In Touch — Section 05 — FAQ

Before you write in

Three: Healthcare & Life Sciences, Social Impact & NGO, and Government & Statutory Bodies. Each has its own dedicated practice rather than being a generic add-on to a broader consultancy.

Both. Alongside custom development, we run managed services directly, including day-to-day Patient Support Program operations and Computer System Validation. Tell us which side of that you need and we’ll scope accordingly.

Yes. Our team is based in Hong Kong and we deliver for clients across the wider APAC region. Mention your location in the form and we’ll flag anything region-specific up front, before any commitment is made.

Every message is read personally and gets a direct reply from someone on the relevant team, not an autoresponder. If your inquiry is time-sensitive, say so in your message.

Absolutely. Take a look at Pati™ for patient support or AwardScience™ for award and grant management, then use the form to ask anything specific before you decide.

HIPAA, GDPR, SOC 2 Type II, and ISO 27001 are built into how we design systems, not bolted on afterward. See our Healthcare & Life Sciences page for how that shows up in a live program, and raise any specific requirement in your message.

Get In Touch — Section 06 — Final CTA

Not ready to fill in a form?

See the work first, or meet the people who’d be doing it.

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Manage

We offer comprehensive management services to ensure your digital initiatives are executed seamlessly and efficiently. Our team provides ongoing support, monitoring, and optimization of your digital solutions. We focus on performance metrics and continuous improvement, helping you adapt to changing market conditions and maximize the return on your digital investments.

Develop

Our development services turn ideas into reality through robust technology solutions. We employ agile methodologies to ensure flexibility and responsiveness throughout the development process. Whether creating custom software, integrating systems, or building scalable applications, we prioritize quality and security, ensuring that your digital solutions are reliable and future-proof.

Design

In our design phase, we focus on creating user-centric solutions that enhance customer experiences and streamline operations. Our team collaborates closely with stakeholders to conduct usability testing, AB testing and hence develop intuitive interfaces and workflows. We utilize design thinking methodologies to ensure that every solution is not only functional but also aesthetically pleasing, fostering engagement and satisfaction among your users.

Advisory

Our advisory services provide expert guidance to help organizations navigate the complexities of digital transformation. We assess your current digital landscape, identify opportunities for improvement, and develop tailored strategies that align with your business goals. Our team leverages industry best practices to ensure you are well-equipped to embrace innovative technologies and drive sustainable growth.