KY & Company and Hong Kong Council Of Social Service partner to connect individuals to the NGOs
About HKCSS
The HKCSS is committed to building an impact-oriented, collaborative and innovative social service sector, and co-creating a better society with stakeholders across different sectors. The HKCSS has over 510 Agency Members, with service units throughout Hong Kong, providing high-quality social services to those in need.
At A Glance
Bilingual semantic NGOs and activities search
NGOs map
Portal for NGOs and service center
Digital presence improvement via SEO

Bilingual Semantic NGOs and Activities Search
The platform features a robust and intuitive search functionality that allows users to easily find NGOs and activities based on their interests and needs. This search is designed to be bilingual, supporting both English and Chinese, ensuring accessibility for a wide range of users.
The key capabilities of the Bilingual Semantic NGOs and Activities Search include:
Semantic Search
The search engine utilizes advanced semantic technology to understand the user’s intent and provide relevant results. This goes beyond simple keyword matching, allowing users to find NGOs and activities that align with their specific requirements, even if the exact terms are not used in their search query.
Personalized Recommendations
By analyzing the user’s search history, preferences, and interactions, the platform can provide personalized recommendations for NGOs and activities that are likely to be of interest to the individual user. This helps to streamline the discovery process and connect users with the most relevant opportunities.
Multilingual Support
The search functionality is fully bilingual, supporting both English and Chinese. Users can seamlessly switch between the two languages, ensuring that the platform is accessible to a diverse audience.
Faceted Filtering
Users can apply various filters to refine their search, such as location, service area, target audience, and more. This allows them to quickly narrow down the results and find the most suitable NGOs and activities.
Detailed Profiles
Each NGO and activity listing provides comprehensive information, including a detailed description, contact details, services offered, target beneficiaries, and other relevant details. This empowers users to make informed decisions about the organizations and initiatives they want to engage with.
By leveraging the power of semantic search and multilingual capabilities, the Bilingual Semantic NGOs and Activities Search enables users to efficiently discover and connect with the right NGOs and activities that align with their interests and needs, fostering greater community engagement and social impact.

NGOs Map
The platform features an interactive map that displays the locations of all HKCSS member NGOs, making it simple for users to discover and explore organizations in their local area.
Comprehensive NGO Coverage
The map includes the locations of all 500+ HKCSS member NGOs, providing a comprehensive overview of the social service organizations operating throughout Hong Kong.
Intuitive Visualization
The map uses clear and visually appealing markers to indicate the locations of the NGOs. Users can easily identify the organizations in their vicinity and access detailed information about each one.
Filters and Search
Users can apply various filters to the map, such as service area, target audience, and organization type. This allows them to quickly find NGOs that are most relevant to their interests and needs.
Detailed NGO Profiles
Clicking on a map marker opens a detailed profile of the corresponding NGO, featuring information such as the organization’s mission, services, contact details, and ways to get involved.
Proximity-based Recommendations
Based on the user’s location, the map can provide personalized recommendations for nearby NGOs that may be of interest to the user, further enhancing the discovery and exploration experience.
Mobile Optimization
The NGOs Map is designed to be mobile-friendly, ensuring that users can easily access and navigate the map on their smartphones and tablets, enabling on-the-go exploration of local NGOs.
By providing an interactive and user-friendly NGOs Map, the platform empowers individuals to discover and connect with social service organizations in their local communities, fostering greater awareness and engagement with the work of these vital organizations.
Portal for NGOs and Service Centers
The platform serves as a central hub for HKCSS member NGOs and service centers, providing them with a suite of tools and resources to enhance their digital presence and reach.

NGO Profile Management
NGOs can create and manage their own dedicated profiles on the platform, featuring detailed information about their organization, services, target beneficiaries, and ways for users to get involved.
Event Promotion
NGOs can use the portal to promote their upcoming events, workshops, and activities, helping to raise awareness and drive participation among the platform’s user base.
Digital Presence Improvement via SEO
The platform offers SEO (Search Engine Optimization) opportunities to help improve the online visibility and discoverability of HKCSS member NGOs.
Keyword Research and Optimization
The platform facilitates the NGOs to identify the most relevant and high-performing keywords related to their services, target audience, and location. These keywords are then strategically incorporated into the NGO’s website content, meta tags, and other on-page elements to improve search engine visibility.
Link Building and Outreach
The platform builds high-quality backlinks to the NGO’s website, collaborating with relevant industry publications, directories, and partner organizations to increase the website’s authority and credibility in the eyes of search engines.
Full-service digital transformation partner that integrates Strategy, Design, Engineering and Managed-services for Corporates & Government
Mike Kwok
Managing Director
KY & Company Hong Kong Office
mikekwok@kyand.co
Shirley Au
Manager
KY & Company Singapore Office
shirleyau@kyand.co
For general inquiry, please Email info@kyand.co
visit our web site www.kyand.co
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